Los Angeles 
Good crisis communications involves owning up to genuine mistakes, and skillfully denying unfair allegations. But be careful…a sloppy denial can do more harm than good.
When a Denial Makes Things Worse
Category: Media Disaster
When Bad Behavior Goes Public
You don’t have to be famous to become infamous. So before you jeopardize your reputation, career, and marriage, consider these helpful tips…
George Stephanopoulos’s Worst Interview
George Stephanopoulos knows how to ask all the tough questions. Too bad he doesn’t know how to answer them.
How to Ruin Somebody Else’s Interview
Thinking of interrupting a client’s interview? Be sure your rescue mission doesn’t end in disaster.
Never Grant an Interview
It’s perfectly fine to dislike reporters and to hate doing interviews. Just try not to let it show.
Ambush at Davos
They’re not real reporters; they just play them on TV. Here’s how to handle them.
I Made Another Terrible Video
I demonstrate the top 5 mistakes that ruin a Zoom interview/presentation, and show you how to avoid them.
News Conferences Aren’t for Everyone
The police shooting of Duante Wright was a tragedy. The ensuing PR strategy, though perhaps well-intentioned, was a mess.
Bill Gates: Media Disaster (Hands Down!)
Everybody thinks they “use their hands too much” when they speak. Almost nobody, except Bill Gates, does.
Watch My Terrible Video
In which I become a Media Disaster, and try to fix it
A TV Guest Gets Vaporized
A well-prepared -and aggressive- cable news host turns a lobbyist’s media campaign into mist
Who Manages the Crisis Manager?
If R. Kelly’s lawyers wanted somebody to manage their client’s growing PR crisis, they definitely picked the wrong guy
Planting the Seeds of a Media Disaster
A CEO’s wacky brother, a cranky anchor, and a holiday you’ve never heard of make for a cringeworthy media disaster.
F-Bomb Goes Off During News Conference
When a politician uses profanity on camera, the F-bomb goes off in his own face.
When Journalism Gets Body-Slammed
Beating up reporters is immoral, anti-democtratic, and symptomatic of a bigger problem.
