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	<title>MediaWorks Resource Group</title>
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	<description>Media Training, Media Trainer, MediaWorks Resource Group.</description>
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		<title>Chris Christie Wins Without Running</title>
		<link>http://mediaworksgroup.com/2011/10/chris-christie-wins-without-running/</link>
		<comments>http://mediaworksgroup.com/2011/10/chris-christie-wins-without-running/#comments</comments>
		<pubDate>Wed, 05 Oct 2011 18:15:57 +0000</pubDate>
		<dc:creator>Mark Bernheimer</dc:creator>
				<category><![CDATA[Media Master]]></category>
		<category><![CDATA[Chris Christie]]></category>
		<category><![CDATA[chris christie interview style]]></category>
		<category><![CDATA[chris christie media]]></category>
		<category><![CDATA[chris christie media training]]></category>
		<category><![CDATA[Chris Christie News conference]]></category>

		<guid isPermaLink="false">http://mediaworksgroup.com/?p=1039</guid>
		<description><![CDATA[It was back in 2010 when New Jersey Governor Chris Christie suggested that only his suicide would convince the media &#8211;and perhaps his own supporters&#8211; that he really, truly, would not be seeking the presidency in 2012. Today, the popular Republican is still very much alive, and we also know for certain that he won&#8217;t seek higher office in 2012, thanks to a lively news conference that underscored why many wanted him to run in the first place. Whether the topic was his personal decision process, or David Letterman&#8217;s incessant fat jokes, Christie was candid, direct, and genuine throughout the nearly 1-hour news conference. (For the entire news conference, click here.) Once a Master, ONCE a Master. I may get some emails on this one. Yes, I realize Christie&#8217;s brash tone hasn&#8217;t always gone over well. His habit of using curt statements and crude language in responding to his critics has in some cases created more of them. But his style was well suited to this particular news conference, which called for authenticity over scripting, and candor over cliches. Watch the entire video (above) if you have an hour to spare. Better yet, skip straight to the Q&#038;A section which begins three minutes in. A Newsworthy News Conference that Broke No Real News Christie&#8217;s announcement was predicted. Once he admitted many months ago that he &#8220;wasn&#8217;t ready&#8221; to be president, it would have been tremendously difficult to convince skeptical voters otherwise. So Christie&#8217;s task was to end the speculation about his candidacy in a way that would satisfy his constituents (&#8220;You&#8217;re stuck with me&#8221; ), pacify his supporters, and keep the door open for 2016. Christie chose humor, self deprecation, and playful jabs at the local media to make his points. And they were more memorable (and quote worthy ) because of it. His Suit Won&#8217;t Fit Everyone It&#8217;s important to remember that just because a particular style seems well suited to a particular media communicator, that isn&#8217;t to say it will work for everyone. Those without a natural sense of humor should never begin a speech by telling a joke. And those who don&#8217;t have the plain spoken, street smart sensibilities (not to mention healthy ego strength) of Chris Christie probably shouldn&#8217;t address the media the way he does. I have no idea whether Christie would have made a successful candidate or effective president. But I do know that his announcement that he wouldn&#8217;t run qualified him as a Media Master.]]></description>
			<content:encoded><![CDATA[<p>It was back in 2010 when New Jersey Governor Chris Christie suggested that only his suicide would convince the media &#8211;and perhaps his own supporters&#8211; that he really, <em>truly</em>, would not be seeking the presidency in 2012.</p>
<p>Today, the popular Republican is still very much alive, and we also know for certain that he won&#8217;t seek higher office in 2012, thanks to a lively news conference that underscored why many wanted him to run in the first place.<span id="more-1039"></span></p>
<p>Whether the topic was his personal decision process, or David Letterman&#8217;s incessant fat jokes, Christie was candid, direct, and genuine throughout the nearly 1-hour news conference.</p>
<p><object width="500" height="281"><param name="movie" value="http://www.youtube.com/v/m5KELrghcj8?version=3"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/m5KELrghcj8?version=3" type="application/x-shockwave-flash" width="500" height="281" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p>(For the entire news conference, click <a href="http://www.c-spanvideo.org/program/ChrisChr" title="Chris Christie News Conference" target="_blank">here.</a>)</p>
<p><strong>Once a Master, ONCE a Master.</strong></p>
<p>I may get some emails on this one. Yes, I realize Christie&#8217;s brash tone hasn&#8217;t always gone over well. His habit of using curt statements and crude language in responding to his critics has in some cases created more of them. But his style was well suited to this particular news conference, which called for authenticity over scripting, and candor over cliches. Watch the entire video (above) if you have an hour to spare. Better yet, skip straight to the Q&#038;A section which begins three minutes in.</p>
<p><strong>A Newsworthy News Conference that Broke No Real News</strong></p>
<p>Christie&#8217;s announcement was predicted. Once he admitted many months ago that he &#8220;wasn&#8217;t ready&#8221; to be president, it would have been tremendously difficult to convince skeptical voters otherwise. So Christie&#8217;s task was to end the speculation about his candidacy in a way that would satisfy his constituents (<em>&#8220;You&#8217;re stuck with me&#8221;</em> ), pacify his supporters, and keep the door open for 2016. Christie chose humor, self deprecation, and playful jabs at the local media to make his points. And they were more memorable (<em>and quote worthy</em> ) because of it.</p>
<p><strong>His Suit Won&#8217;t Fit Everyone</strong></p>
<p>It&#8217;s important to remember that just because a particular style seems well suited to a particular media communicator, that isn&#8217;t to say it will work for everyone. Those without a natural sense of humor should never begin a speech by telling a joke. And those who don&#8217;t have the plain spoken, street smart sensibilities (not to mention healthy ego strength) of Chris Christie probably shouldn&#8217;t address the media the way he does.</p>
<p>I have no idea whether Christie would have made a successful candidate or effective president. But I do know that his announcement that he wouldn&#8217;t run qualified him as a <em>Media Master.</em></p>
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		<title>Christine O&#8217;Donnell Walks the Walk</title>
		<link>http://mediaworksgroup.com/2011/08/christine-odonnell-walks-the-walk/</link>
		<comments>http://mediaworksgroup.com/2011/08/christine-odonnell-walks-the-walk/#comments</comments>
		<pubDate>Mon, 22 Aug 2011 01:55:22 +0000</pubDate>
		<dc:creator>Mark Bernheimer</dc:creator>
				<category><![CDATA[Media Disaster]]></category>
		<category><![CDATA[Christine O'Donnell]]></category>
		<category><![CDATA[Christine O'Donnell on piers Morgan]]></category>
		<category><![CDATA[interview mistakes]]></category>
		<category><![CDATA[Media Training]]></category>
		<category><![CDATA[Piers Morgan]]></category>

		<guid isPermaLink="false">http://mediaworksgroup.com/?p=927</guid>
		<description><![CDATA[Tea Party activist and former congressional candidate Christine O&#8217;Donnell appeared on Piers Morgan  to promote her new book, in which she admits to making serious media mistakes during her campaign. It is ironic, then, that she cemented her designation as a Media Disaster in the process. Increasingly flustered, O&#8217;Donnell committed the cardinal media sin of walking off the set when Morgan&#8217;s questions turned to the topic of gay marriage. Let&#8217;s Get One Thing Straight  I haven&#8217;t read O&#8217;Donnell&#8217;s book, so I have no idea whether it touches on the topic of gay marriage as Morgan insists. But O&#8217;Donnell&#8217;s protests that it is &#8220;rude&#8221; for a TV host to cover subjects an interviewee would prefer to avoid is either wishful &#8211;or delusional&#8211;thinking. Piers Morgan is very different than the man he replaced at CNN, legendary master of the softball, Larry King. And whether you like Morgan or long for the old days, one cannot accuse the former tabloid journalist of preferring sycophantic star worship over controversy, especially when it might bring him publicity of his own. Prospective guests who forget that do so at their own peril. Once the Cameras Roll, It&#8217;s Too Late Was Morgan persistent, stubborn, even obnoxious in his pursuit of the gay marriage question? Certainly. It was O&#8217;Donnell&#8217;s job (and that of her communications staff) to be prepared for that style. I&#8217;m not sure why O&#8217;Donnell was so determined to avoid the gay marriage topic when she is so willing to discuss other controversial issues. But regular readers of this series know that walking off the set is a tragically ill-advised way to handle a rough interview. The only way to make it worse? Put up a transparent pretense that you are being &#8220;pulled away&#8221; by your people. These tactics only make the interviewer &#8211;in this case, Morgan&#8211; look like the rational one. It&#8217;s Still YOUR Interview  None of this is to imply that an interviewee is obligated to answer every question; quite the contrary. But if certain topics or questions are to be made &#8220;off limits,&#8221; it is imperative that the interviewee: (a) be prepared to rationally explain why, (b) practice and execute bridging techniques to get back to key messages, and (c) maintain composure at all times.  Otherwise, a reporter&#8217;s persistence can turn a friendly promotional opportunity into a bona fide Media Disaster.]]></description>
			<content:encoded><![CDATA[<p>Tea Party activist and former congressional candidate Christine O&#8217;Donnell appeared on Piers Morgan  to promote her new book, in which she admits to making serious media mistakes during her campaign.</p>
<p>It is ironic, then, that she cemented her designation as a <em>Media Disaster</em> in the process.<br />
<span id="more-927"></span><br />
Increasingly flustered, O&#8217;Donnell committed the cardinal media sin of walking off the set when Morgan&#8217;s questions turned to the topic of gay marriage.</p>
<p><object width="500" height="306"><param name="movie" value="http://www.youtube.com/v/hOYhkXrRAdc?version=3"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/hOYhkXrRAdc?version=3" type="application/x-shockwave-flash" width="500" height="306" allowscriptaccess="always" allowfullscreen="true"></embed></object><br />
<strong><br />
Let&#8217;s Get One Thing Straight</strong> </p>
<p>I haven&#8217;t read O&#8217;Donnell&#8217;s book, so I have no idea whether it touches on the topic of gay marriage as Morgan insists. But O&#8217;Donnell&#8217;s protests that it is &#8220;rude&#8221; for a TV host to cover subjects an interviewee would prefer to avoid is either wishful &#8211;or delusional&#8211;thinking.</p>
<p>Piers Morgan is very different than the man he replaced at CNN, legendary master of the softball, Larry King. And whether you like Morgan or long for the old days, one cannot accuse the former tabloid journalist of preferring sycophantic star worship over controversy, especially when it might bring him publicity of his own. Prospective guests who forget that do so at their own peril.</p>
<p><strong>Once the Cameras Roll, It&#8217;s Too Late</strong></p>
<p>Was Morgan persistent, stubborn, even obnoxious in his pursuit of the gay marriage question? Certainly. It was O&#8217;Donnell&#8217;s job (and that of her communications staff) to be prepared for that style. I&#8217;m not sure why O&#8217;Donnell was so determined to avoid the gay marriage topic when she is so willing to discuss other controversial issues. But regular readers of this series know that walking off the set is a tragically ill-advised way to handle a rough interview. The only way to make it worse? Put up a transparent pretense that you are being &#8220;pulled away&#8221; by your people. These tactics only make the interviewer &#8211;in this case, Morgan&#8211; look like the rational one.</p>
<p><strong>It&#8217;s Still YOUR Interview</strong> </p>
<p>None of this is to imply that an interviewee is obligated to answer every question; quite the contrary. But if certain topics or questions are to be made &#8220;off limits,&#8221; it is imperative that the interviewee: (a) be prepared to rationally explain why, (b) practice and execute bridging techniques to get back to key messages, and (c) maintain composure at all times.</p>
<p> Otherwise, a reporter&#8217;s persistence can turn a friendly promotional opportunity into a bona fide <em>Media Disaster.</em></p>
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		<title>Michele Bachmann&#8217;s Not-So-Flaky Moment</title>
		<link>http://mediaworksgroup.com/2011/06/839/</link>
		<comments>http://mediaworksgroup.com/2011/06/839/#comments</comments>
		<pubDate>Mon, 27 Jun 2011 17:09:16 +0000</pubDate>
		<dc:creator>Mark Bernheimer</dc:creator>
				<category><![CDATA[Media Master]]></category>
		<category><![CDATA[Bachmann media]]></category>
		<category><![CDATA[Bachmann on Fox]]></category>
		<category><![CDATA[Media Training]]></category>
		<category><![CDATA[michele bachmann]]></category>
		<category><![CDATA[Michelle Bachmann]]></category>
		<category><![CDATA[Michelle Bachmann Media inteview]]></category>

		<guid isPermaLink="false">http://mediaworksgroup.com/?p=839</guid>
		<description><![CDATA[Given her recent track record, it may be surprising to see the words &#8220;Michele Bachmann&#8221; and &#8220;Media Master&#8221; together on the same subject line. But the gaffe-prone Minnesota Congresswoman&#8217;s handling of a surprisingly provocative interview with Fox&#8217;s Chris Wallace proved she is capable of holding her own. The admirable performance came in response to a very simple question from Wallace; &#8220;Are you a flake?&#8221; Don&#8217;t Dignify the Question Bachmann accurately described the flake question as &#8220;insulting.&#8221; Insulting questions don&#8217;t require direct answers. If she had taken the question literally, Bachmann would have joined the unfortunate ranks of Richard &#8220;I Am Not a Crook&#8221; Nixon and Christine &#8220;I&#8217;m Not a Witch&#8221; O&#8217;Donnell. Keep it Civil Bachmann may have been on a slow burn as soon as she heard the question, but she didn&#8217;t let it show. Experienced -or well trained- media communicators know that losing one&#8217;s temper is the easiest way to create an even bigger story. Arguing, insulting the reporter, or taking off a mic and walking off the set will always ensure that your interview is remembered for your behavior, rather than your messages. Prove It! By far the most impressive aspect of Bachmann&#8217;s response was her use of specific examples. Reporters cannot do their job without a healthy skeptical streak. When you punctuate your points with statistics and/or examples you appeal to their rational sensibilities. Bachmann might simply have stopped after she labeled the question insulting. By immediately following that up with a long list of her personal and professional accomplishments, she provided a way for us to question the &#8220;flake&#8221; label. Wallace has since apologized for his line of questioning. But it won&#8217;t be the last time Bachmann faces tough interviews now that she is officially running for president. Campaign success will depend, in large part, on whether she remains a Media Master.]]></description>
			<content:encoded><![CDATA[<p>Given her recent track record, it may be surprising to see the words &#8220;Michele Bachmann&#8221; and &#8220;Media Master&#8221; together on the same subject line. But the gaffe-prone Minnesota Congresswoman&#8217;s handling of a surprisingly provocative interview with Fox&#8217;s Chris Wallace proved she is capable of holding her own.<span id="more-839"></span></p>
<p>The admirable performance came in response to a very simple question from Wallace; &#8220;Are you a flake?&#8221;</p>
<p><object width="500" height="306"><param name="movie" value="http://www.youtube.com/v/vlw8H0hxBZ8?version=3"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/vlw8H0hxBZ8?version=3" type="application/x-shockwave-flash" width="500" height="306" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p><strong>Don&#8217;t Dignify the Question</strong></p>
<p>Bachmann accurately described the flake question as &#8220;insulting.&#8221; Insulting questions don&#8217;t require direct answers. If she had taken the question literally, Bachmann would have joined the unfortunate ranks of Richard &#8220;I Am Not a Crook&#8221; Nixon and Christine &#8220;I&#8217;m Not a Witch&#8221; O&#8217;Donnell.</p>
<p><strong>Keep it Civil</strong></p>
<p>Bachmann may have been on a slow burn as soon as she heard the question, but she didn&#8217;t let it show. Experienced -or well trained- media communicators know that losing one&#8217;s temper is the easiest way to create an even bigger story. Arguing, insulting the reporter, or taking off a mic and walking off the set will always ensure that your interview is remembered for your behavior, rather than your messages.</p>
<p><strong>Prove It!</strong></p>
<p>By far the most impressive aspect of Bachmann&#8217;s response was her use of specific examples. Reporters cannot do their job without a healthy skeptical streak. When you punctuate your points with statistics and/or examples you appeal to their rational sensibilities. Bachmann might simply have stopped after she labeled the question insulting. By immediately following that up with a long list of her personal and professional accomplishments, she provided a way for us to question the &#8220;flake&#8221; label.</p>
<p>Wallace has since apologized for his line of questioning. But it won&#8217;t be the last time Bachmann faces tough interviews now that she is officially running for president. Campaign success will depend, in large part, on whether she remains a Media Master.</p>
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		<title>Mark Bernheimer on Starting Over</title>
		<link>http://mediaworksgroup.com/2011/05/mark-bernheimer-on-starting-over/</link>
		<comments>http://mediaworksgroup.com/2011/05/mark-bernheimer-on-starting-over/#comments</comments>
		<pubDate>Thu, 19 May 2011 17:30:27 +0000</pubDate>
		<dc:creator>Mark Bernheimer</dc:creator>
				<category><![CDATA[Videos]]></category>

		<guid isPermaLink="false">http://mediaworksgroup.com/dev/?p=517</guid>
		<description><![CDATA[Mark Bernheimer providing media training for the daughter of a 9/11 victim on NBC’s “Starting Over”]]></description>
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<p>Mark Bernheimer providing media training for the daughter of a 9/11 victim on NBC’s “Starting Over”</p>
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		<title>Media Training</title>
		<link>http://mediaworksgroup.com/2011/05/media-training/</link>
		<comments>http://mediaworksgroup.com/2011/05/media-training/#comments</comments>
		<pubDate>Thu, 19 May 2011 16:55:43 +0000</pubDate>
		<dc:creator>Mark Bernheimer</dc:creator>
				<category><![CDATA[Videos]]></category>

		<guid isPermaLink="false">http://mediaworksgroup.com/dev/?p=513</guid>
		<description><![CDATA[Media training orientation: “An interview is NOT a “Q&#38;A session”]]></description>
			<content:encoded><![CDATA[<p><iframe width="400" height="255" src="http://www.youtube.com/embed/anSPjfsE-aA?rel=0&#038;showinfo=0&#038;autohide=0" frameborder="0" allowfullscreen></iframe></p>
<p>Media training orientation:<br />
“An interview is NOT a “Q&amp;A session”</p>
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		<title>Maybe Not So Intelligent</title>
		<link>http://mediaworksgroup.com/2011/04/u-s-intelligence-director-james-clapper/</link>
		<comments>http://mediaworksgroup.com/2011/04/u-s-intelligence-director-james-clapper/#comments</comments>
		<pubDate>Thu, 14 Apr 2011 12:28:13 +0000</pubDate>
		<dc:creator>Mark Bernheimer</dc:creator>
				<category><![CDATA[Media Disaster]]></category>
		<category><![CDATA[bad media interview examples]]></category>
		<category><![CDATA[Media interview disaster]]></category>
		<category><![CDATA[Media Training]]></category>

		<guid isPermaLink="false">http://mediaworksgroup.com/dev/?p=327</guid>
		<description><![CDATA[When you take part in a news interview without having the information the public would expect you to know, there’s no media training in the world that can help you. If you’ve attended my media training, you’ve heard this before. In fact, I even have a name for it: The Sarah Palin Principle, a reference to the former candidate’s media challenges during the 2008 campaign. But after today, perhaps the concept should be renamed The James Clapper Principle, after the U.S. Intelligence Chief who illustrated it beautifully during an interview with ABC’s Diane Sawyer. Watch as Clapper faces questions about a terror arrest he knew nothing about (Relevent portion begins at 3:40). Was it Really His fault? Some may say this is not a true example of an interview mistake because the blame more likely belongs with Clapper’s aides, for failing to brief him properly. Others will insist the buck ultimately should stop with Clapper himself. But in the end, it makes no difference. Regardless of whose fault this was, it illustrates the dire need to be prepared for every interview. If an ally of the U.S. arrests terror suspects on the day of your interview, it is beyond imperative that you be prepared to address (notice I didn’t write “answer”) questions regarding the incident; particularly if your job title has the words “intelligence” and “director” in it. The Gaffe Becomes the Story Clapper’s lack of knowledge of the London terror arrests may not have been earth shattering, but it was news. And now it’s the most memorable moment of the interview. Diane Sawyer deserves credit for circling back to Clapper’s claims of ignorance. The truth is, there wasn’t much of a story there, until Clapper haplessly created one. The Difficulties of Damage Control in Real Time It’s a primal fear among interviewees: getting a question for which you have no answer. It is far easier to prevent that from happening than to fix it once it has. Once Clapper realized he didn’t know, he could have tried subtly bridging to a key message, or deferred the question to one of his co-interviewees. But Sawyer is no cub reporter, and these tactics likely would have failed. Instead, Clapper simply came clean. He didn’t pretend to know, guess, or obtrusively change the subject. Whether his sincerity will ultimately mitigate this Media Disaster remains to be seen.]]></description>
			<content:encoded><![CDATA[<p><em>When you take part in a news interview without having the information the public would expect you to know, there’s no media training in the world that can help you.<span id="more-327"></span></em></p>
<p>If you’ve attended my media training, you’ve heard this before. In fact, I even have a name for it: <em>The Sarah Palin Principle</em>, a reference to the former candidate’s media challenges during the 2008 campaign.<!--more--></p>
<p>But after today, perhaps the concept should be renamed <em>The James Clapper Principle</em>, after the U.S. Intelligence Chief who illustrated it beautifully during an interview with ABC’s Diane Sawyer.</p>
<p>Watch as Clapper faces questions about a terror arrest he knew nothing about (Relevent portion begins at 3:40).</p>
<p><!–start_raw–><img style="visibility:hidden;width:0px;height:0px;" border=0 width=0 height=0 src="http://c.gigcount.com/wildfire/IMP/CXNID=2000002.0NXC/bT*xJmx*PTEzMTE2MzA4NjI3NTAmcHQ9MTMxMTYzMDg2NTYyNiZwPTEyNTg*MTEmZD1BQkNOZXdzX1NGUF9Mb2NrZV9FbWJlZF8x/MjQ1MzkxN19OYXRpb25hbFNlY3VyaXR5TGVhZGVyc*Rpc2N1c3NUZXJyb3JUaHJlYXQmZz*yJm89MjM*MjFmNjliNzQ1NGVkOWI1/Y2Y3M2NkYmU3Yzk3YmMmb2Y9MA==.gif" /><object classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,124,0" width="398" height="248" id="ABCESNWID"><param name="movie" value="http://abcnews.go.com/assets/player/walt2.6/flash/SFP_Walt_2_69.swf" /><param name="quality" value="high" /><param name="allowScriptAccess" value="always" /><param name="allowNetworking" value="all" /><param name="flashvars" value="configUrl=http://abcnews.go.com/video/sfp/embedPlayerConfig&#038;configId=406733&#038;clipId=12453917&#038;gig_lt=1311630862750&#038;gig_pt=1311630865626&#038;gig_g=2" /><param name="allowfullscreen" value="true" /><embed src="http://abcnews.go.com/assets/player/walt2.6/flash/SFP_Walt_2_69.swf" quality="high" allowScriptAccess="always" allowNetworking="all" allowfullscreen="true" pluginspage="http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash" type="application/x-shockwave-flash" width="398" height="248" flashvars="configUrl=http://abcnews.go.com/video/sfp/embedPlayerConfig&#038;configId=406733&#038;clipId=12453917&#038;gig_lt=1311630862750&#038;gig_pt=1311630865626&#038;gig_g=2" name="ABCESNWID"></embed></object><!–end_raw–></p>
<p><strong>Was it Really His fault?</strong></p>
<p>Some may say this is not a true example of an interview mistake because the blame more likely belongs with Clapper’s aides, for failing to brief him properly. Others will insist the buck ultimately should stop with Clapper himself. But in the end, it makes no difference. Regardless of whose fault this was, it illustrates the dire need to be prepared for every interview. If an ally of the U.S. arrests terror suspects on the day of your interview, it is beyond imperative that you be prepared to address (<em>notice I didn’t write “answer”</em>) questions regarding the incident; particularly if your job title has the words “intelligence” and “director” in it.</p>
<p><strong>The Gaffe Becomes the Story</strong></p>
<p>Clapper’s lack of knowledge of the London terror arrests may not have been earth shattering, but it was news. And now it’s the most memorable moment of the interview. Diane Sawyer deserves credit for circling back to Clapper’s claims of ignorance. The truth is, there wasn’t much of a story there, until Clapper haplessly created one.</p>
<p><strong>The Difficulties of Damage Control in Real Time</strong></p>
<p>It’s a primal fear among interviewees: getting a question for which you have no answer. It is far easier to prevent that from happening than to fix it once it has. Once Clapper realized he didn’t know, he could have tried subtly bridging to a key message, or deferred the question to one of his co-interviewees. But Sawyer is no cub reporter, and these tactics likely would have failed. Instead, Clapper simply came clean. He didn’t pretend to know, guess, or obtrusively change the subject. Whether his sincerity will ultimately mitigate this <em>Media Disaster</em> remains to be seen.</p>
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		<title>Terry Pillow</title>
		<link>http://mediaworksgroup.com/2011/04/terry-pillow/</link>
		<comments>http://mediaworksgroup.com/2011/04/terry-pillow/#comments</comments>
		<pubDate>Mon, 04 Apr 2011 13:41:15 +0000</pubDate>
		<dc:creator>Mark Bernheimer</dc:creator>
				<category><![CDATA[Clients]]></category>

		<guid isPermaLink="false">http://mediaworksgroup.com/dev/?p=189</guid>
		<description><![CDATA[&#34;Mark, Thanks for preparing me for my network interviews. Tommy Bahama is a distinctive company with an equally distinctive media message. I now have the skills and the confidence to tackle any media encounter.&#34; Terry PillowTommy Bahama]]></description>
			<content:encoded><![CDATA[<div class="post-thumbnail"><img class="size-full wp-image-117" title="Tommy-Bahama25" src="http://mediaworksgroup.com/wp-content/uploads/2011/03/Tommy-Bahama25.png" alt="" width="190" height="88" /></div>
<div class="text-p">
<p>&#34;Mark, Thanks for preparing me for my network interviews. Tommy Bahama is a distinctive company with an equally distinctive media message. I now have the skills and the confidence to tackle any media encounter.&#34;<br />
<span class="bt-autor"><strong>Terry Pillow</strong><span>Tommy Bahama</span></span></p>
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		<title>Cozette Phifer-Koerber</title>
		<link>http://mediaworksgroup.com/2011/04/cozette-phifer-koerber/</link>
		<comments>http://mediaworksgroup.com/2011/04/cozette-phifer-koerber/#comments</comments>
		<pubDate>Mon, 04 Apr 2011 12:57:54 +0000</pubDate>
		<dc:creator>Mark Bernheimer</dc:creator>
				<category><![CDATA[Clients]]></category>

		<guid isPermaLink="false">http://mediaworksgroup.com/dev/?p=183</guid>
		<description><![CDATA[&#34;You have been a great partner to me the past several years, Mark. I admired and appreciated the way you prepared my Jenny Craig executives for the media coverage surrounding that company’s incredible turnaround. And you were the first person I called when I later joined Johnny Rockets. Your training has been instrumental in dozens of high-profile news articles, including a well-handled crisis situation.&#34;Cozette Phifer-KoerberJenny Craig &#38; Johnny Rockets]]></description>
			<content:encoded><![CDATA[<div class="post-thumbnail"><img class="size-full wp-image-119" title="Jenny-Craig" src="http://mediaworksgroup.com/wp-content/uploads/2011/03/Jenny-Craig.png" alt="" width="190" height="88" /></div>
<div class="text-p">
<p>&#34;You have been a great partner to me the past several years, Mark. I admired and appreciated the way you prepared my Jenny Craig executives for the media coverage surrounding that company’s incredible turnaround. And you were the first person I called when I later joined Johnny Rockets. Your training has been instrumental in dozens of high-profile news articles, including a well-handled crisis situation.&#34;<span class="bt-autor"><strong>Cozette Phifer-Koerber</strong><span>Jenny Craig <br />&amp; Johnny Rockets</span></span></p>
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		<title>Janet Orsi</title>
		<link>http://mediaworksgroup.com/2011/04/janet-orsi/</link>
		<comments>http://mediaworksgroup.com/2011/04/janet-orsi/#comments</comments>
		<pubDate>Mon, 04 Apr 2011 12:41:53 +0000</pubDate>
		<dc:creator>Mark Bernheimer</dc:creator>
				<category><![CDATA[Clients]]></category>

		<guid isPermaLink="false">http://mediaworksgroup.com/dev/?p=177</guid>
		<description><![CDATA[&#34;Mark, the work you do in training our clients for media interviews is amazing. The direct, focused approach combined with your own news background provides invaluable insight into how the interview works from both sides of the camera. Your sense of humor and friendly demeanor make them forget the camera and focus on the message.&#34;Janet OrsiOrsi Public Relations]]></description>
			<content:encoded><![CDATA[<div class="post-thumbnail"><img class="size-full wp-image-121" title="sanrio" src="http://mediaworksgroup.com/wp-content/uploads/2011/03/sanrio.png" alt="" width="190" height="88" /></div>
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<p>&#34;Mark, the work you do in training our clients for media interviews is amazing. The direct, focused approach combined with your own news background provides invaluable insight into how the interview works from both sides of the camera. Your sense of humor and friendly demeanor make them forget the camera and focus on the message.&#34;<span class="bt-autor"><b>Janet Orsi</b><span>Orsi Public Relations</span></span></p>
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		<title>Michael Smart</title>
		<link>http://mediaworksgroup.com/2011/04/michael-smart/</link>
		<comments>http://mediaworksgroup.com/2011/04/michael-smart/#comments</comments>
		<pubDate>Mon, 04 Apr 2011 11:24:08 +0000</pubDate>
		<dc:creator>Mark Bernheimer</dc:creator>
				<category><![CDATA[Clients]]></category>

		<guid isPermaLink="false">http://mediaworksgroup.com/dev/?p=172</guid>
		<description><![CDATA[&#34;Mark, when I had 5 different news crews waiting outside my office after a negative story broke, I was SO GRATEFUL I’d had your training. You are absolutely the best there is.&#34;Michael SmartBYU]]></description>
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<p>&#34;Mark, when I had 5 different news crews waiting outside my office after a negative story broke, I was SO GRATEFUL I’d had your training. You are absolutely the best there is.&#34;<span class="bt-autor"><strong>Michael Smart</strong><span>BYU</span></span></p>
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